If you need financial help or support call our Helpine on

0800 6 888 777 (option 1, then option 4)

FREE PRIVATE AND CONFIDENTIAL SERVICE - AVAILABLE 24/7

Can you apply for help?    YES, if you worked or are working for:                                                                            

• Royal Mail (RM) 

• Post Office Ltd

• Parcelforce Worldwide

• Romec

Eligibility Criteria

• Working - you must have completed 6 months service, either full or part time.
  (We are not able to help casual workers).

• Retired - you will need to be in receipt of a Royal Mail Pension.

• No longer work for Royal Mail and under retirement age - but will get an RM pension when you do.

• If none of the above apply, you must be able to prove that you were employed by RMG.

• Savings less than £12,000.

     What Happens When You Ring 0800 6 888 777 (option 1, then option 4)?

You will be in contact with a trained adviser who will arrange for a telephone interview, lasting about 40 minutes. You will be asked about

• What you are applying for 

• Details of income, expenditure and any savings

• Documentary evidence that supports your application, including recent bank statements, details of your Royal Mail service, medical evidence and cost estimates, if appropriate.

The advisors then prepare a report detailing your position and, with your agreement, they then forward the report to the Fund for consideration by Trustees. 

Third party applications

If you are a third party organisation such as another charity, or a Local Authority, and are applying on behalf of a client, they will still need to go through the above process.

We do accept the SSAFA Form A Click here to see an example of how we work together with other charities